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Hosted Cloud · Zero Hardware · 99.99% Uptime

Global Cloud PBX
for Remote Teams

Move your office phone system to the cloud. Zero hardware, unlimited extensions, and integrated Voice QoS to ensure every call is crystal-clear HD audio — whether your team is in Mumbai, London, or Singapore.

99.99%
Call Reliability
60%
Cost Savings
200+
Conference Seats
0
Hardware Needed
Cloud PBX System for Remote Teams
HD Voice QoS 99.99% Call Reliability
Live Calls Active 3,840 right now
Enterprise Features

Enterprise PBX Features

Everything your business needs to run a professional, scalable phone system — fully hosted, always on, zero maintenance.

☁️

Fully Hosted PBX

Plug-and-play setup. No physical hardware, no on-premise wiring, no maintenance. Your entire phone system lives securely in the cloud.

📞

Auto-Attendant & IVR

Build custom multi-level menu flows — "Press 1 for Sales, Press 2 for Support" — to create a professional brand presence for every caller.

🎧

Voice QoS Optimised

Our infrastructure prioritises voice traffic over data at the network layer, ensuring 0% packet loss and consistently HD audio quality on every call.

🔗

CRM Integration

Sync call logs, recordings, and contact data directly with Salesforce, HubSpot, Zoho, Freshdesk, and 20+ other platforms automatically.

👥

Conference for 200+

Host large-scale conference calls with pin-protected rooms, HD audio, mute controls, and intuitive participant management built in.

📱

Mobile Softphone App

Take your office extension anywhere. Our iOS and Android apps turn any smartphone into a full-featured desk phone with your business number.

🎙️

Cloud Call Recording

Securely record, store, and retrieve every conversation in the cloud. Download recordings anytime for training, compliance, or quality review.

📊

Advanced Analytics

Monitor agent KPIs, inbound call volumes, average handle time, and queue wait times through a real-time live analytics dashboard.

📧

Voicemail-to-Email

Never miss a message. Receive full audio recordings and AI-generated text transcriptions of every voicemail directly in your inbox.

🔀

Call Routing & Queuing

Intelligent call routing by skill, department, geography, or time-of-day. Advanced queue management with callback options to reduce abandonment.

🌍

DID & Toll-Free Numbers

Get local DID numbers in 100+ countries and toll-free numbers to give your business a credible, local presence in every market you serve.

🔒

Enterprise Security

End-to-end encrypted calls, SRTP media protection, SOC 2 compliant infrastructure, and full audit logs for every communication event.

How It Works

Up and Running in 4 Simple Steps

From account creation to a fully operational cloud phone system for your entire team — in under one business day.

01
Sign Up & Configure
Create your account, set your company name, and choose your plan. Our setup wizard walks you through every configuration step in minutes.
02
Add Extensions & Numbers
Create extensions for every team member and assign DID or toll-free numbers in 100+ countries. Bulk import from CSV in seconds.
03
Connect Your Devices
Download the softphone app on iOS or Android, or connect any SIP-compatible desk phone or headset. No special hardware required.
04
Go Live & Monitor
Your cloud PBX is live. Monitor call quality, agent performance, and queue metrics in real-time from your admin dashboard.
Why CheapBulkSMS Cloud PBX
Why Us

Why Choose CheapBulkSMS Cloud PBX

Enterprise-grade cloud telephony at a fraction of the cost of legacy systems — with the support and reliability your business demands.

Zero Hardware Investment
Eliminate CAPEX entirely. No PBX boxes, no cabling, no server rooms. Your entire phone infrastructure runs on our cloud at a flat monthly fee per seat.
HD Voice QoS on Every Call
Dedicated voice traffic prioritisation at the network layer guarantees crystal-clear HD audio with zero packet loss, even on high-congestion networks.
99.99% SLA Uptime
Our globally distributed cloud infrastructure is backed by a 99.99% uptime SLA. Redundant data centres ensure your phone system never goes down.
MS Teams Direct Routing
Integrate your Cloud PBX directly with Microsoft Teams. Make and receive calls through Teams with your existing business numbers — no extra hardware needed.
Cut Telephony Costs by 60%
Businesses switching from on-premise PBX to CheapBulkSMS Cloud PBX consistently save 50–60% on their annual telephony costs from day one.
Comparison

Cloud PBX vs Legacy On-Premise

See exactly why businesses are migrating from traditional PBX to CheapBulkSMS Cloud PBX.

☁️ CheapBulkSMS Cloud PBX 🏢 Legacy On-Premise PBX
Hardware Required ✦ None — 100% cloud ✖ Expensive hardware needed
Setup Time ✦ Under 1 business day ✖ Weeks of installation
Monthly Cost per Seat ✦ Low flat-rate pricing ✖ High CAPEX + maintenance
Remote Work Support ✦ Full mobile & softphone ✖ Desk-bound only
Scalability ✦ Add seats in minutes ✖ Physical capacity limits
Maintenance ✦ Zero — we handle everything ✖ Dedicated IT team required
Uptime SLA ✦ 99.99% guaranteed ✖ No SLA, single point failure
CRM Integration ✦ Native — 20+ platforms ✖ Costly custom development
MS Teams Integration ✦ Built-in Direct Routing ✖ Not supported
International Numbers ✦ 100+ countries included ✖ Expensive per-country setup
Call Recording Storage ✦ Unlimited cloud storage ✖ Limited local storage
Software Updates ✦ Automatic, always latest ✖ Manual, disruptive downtime
Use Cases

Cloud PBX for Every Business

From startups to enterprise call centres — CheapBulkSMS Cloud PBX scales to every communication need.

Enterprise Call Centres
🏢
Enterprise Call Centres
Multi-site call centres with ACD queuing, agent monitoring, live barge-in, whisper coaching, and wallboard analytics for supervisors.
Remote & Hybrid Teams
🏠
Remote & Hybrid Teams
Give every remote employee a professional office extension with the same call quality and features as if they were sitting at headquarters.
Healthcare Providers
🏥
Healthcare Providers
HIPAA-ready call recording, appointment scheduling IVR, secure inbound patient lines, and multi-site routing across clinics and hospitals.
Education Institutions
🎓
Education Institutions
Campus-wide phone system with departmental extensions, student helplines, IVR for admissions, and parent notification workflows.
E-Commerce & Retail
🛒
E-Commerce & Retail
Customer support lines with intelligent routing by query type, order status IVR, post-purchase follow-up calling, and CRM auto-logging.
Global Enterprises
🌍
Global Enterprises
Multi-country DID numbers, time-zone-aware routing, local language IVR, and centralised management across every global office from one dashboard.
Integrations

Works with Your Existing Stack

Native integrations with the CRM, helpdesk, and collaboration tools your team already uses — no custom development needed.

Salesforce
HubSpot
Zoho CRM
Freshdesk
Zendesk
Microsoft Teams
Slack
Google Workspace
Intercom
Pipedrive
Monday.com
ServiceNow
SAP
Oracle CX
REST API
Webhooks
SIP / TDM
Zapier
Make (Integromat)
AWS Connect
FAQ

Frequently Asked Questions

Everything you need to know about CheapBulkSMS Cloud PBX.

A Cloud PBX (Private Branch Exchange) is a business phone system hosted on remote servers rather than on-premise hardware at your office. Unlike traditional PBX, there is no hardware to buy, no maintenance required, and the system scales instantly. Your team can make and receive calls from anywhere using softphone apps or SIP desk phones.
No. CheapBulkSMS Cloud PBX is completely hardware-free. Your team uses our iOS and Android softphone apps or any SIP-compatible desk phone. If you already have SIP hardware, it works immediately with no reconfiguration.
Voice QoS (Quality of Service) prioritises voice packets over general internet data traffic at the network level. This means even on a congested network, your call audio receives dedicated bandwidth, eliminating jitter, latency, and packet loss that cause poor call quality on standard VOIP systems.
Yes. CheapBulkSMS supports number porting from virtually all carriers. Your existing landlines and mobile numbers can be ported to our cloud platform with zero downtime, typically within 3–5 business days.
MS Teams Direct Routing allows your Microsoft Teams users to make and receive external calls through our carrier network using their existing Teams interface. It replaces the need for a separate calling plan from Microsoft, significantly reducing per-seat costs while adding enterprise PBX features.
CheapBulkSMS Cloud PBX is backed by a 99.99% uptime SLA. Our infrastructure runs across multiple geographically redundant data centres with automatic failover. This translates to less than 53 minutes of downtime per year.
Yes. Native integrations are available for Salesforce, HubSpot, Zoho CRM, Freshdesk, Zendesk, and 15+ more platforms. When a call comes in, the caller's CRM record opens automatically. After the call ends, notes and recordings are synced back to your CRM without manual entry.
Yes, cloud call recording is included in all plans. Recordings are encrypted, stored in our secure cloud, and accessible from your admin portal at any time. Storage is unlimited on Business and Enterprise plans. You can also auto-export recordings to your own S3 bucket or Google Drive.
Deploy Today

Move Your Business to the Cloud Today

Join thousands of businesses using CheapBulkSMS Cloud PBX. Cut costs by 60%, go live in under a day, and never worry about phone hardware again.