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Intelligent
AI Chatbots for Every Channel

Automate customer interactions on WhatsApp, SMS, and Voice with AI chatbots that truly understand natural language. Deliver instant, hyper-personalised responses 24/7 — with enterprise-grade reliability across every channel you serve.

97%

WhatsApp Read Rate

Avg Response Time

24/7

Always-On Availability

20+

Languages Supported

Chatbot Active 1,240 live chats now

Resolution Rate 94.7% automated

AI Chatbots

Three Channels, One Intelligent Platform

Deploy AI chatbots across the channels your customers use most — WhatsApp, SMS, and Voice — all managed from a single unified dashboard.

WhatsApp AI Chatbot

Deploy a fully automated WhatsApp chatbot that handles orders, bookings, and customer support — integrated with your backend via the official META Business API.

Natural conversation flows powered by advanced NLP
Order tracking and appointment booking fully automated
In-chat payment collection via WhatsApp Pay
Product catalogue browsing inside the conversation
Auto-detect customer language across 20+ languages
Live agent takeover with full conversation context

SMS AI Chatbot

Power two-way SMS conversations with AI — capture leads, answer queries and guide customers through automated text flows on any mobile network worldwide.

Keyword-triggered automated SMS reply flows
Lead capture and structured data collection via SMS
Appointment reminders with 1-click confirmations
Survey and customer feedback collection at scale
Opt-in / opt-out fully DLT & TRAI compliant
Webhook API for real-time backend integration

Voice AI Chatbot (IVR 2.0)

Replace your legacy IVR with conversational AI voice bots that understand natural speech, resolve calls without menu trees, and hand off to humans intelligently.

Natural Language Understanding (NLU) engine built-in
No more “Press 1 for…” — free-form speech input
Handles billing enquiries, bookings & support by voice
Live agent transfer with full call transcript ready
24/7 availability with sub-second voice response
Call recording, quality scoring and analytics dashboard

How It Works

Live in 4 Simple Steps

From account creation to an AI chatbot handling real customer conversations — in under 30 minutes.

Choose Your Channel

Select WhatsApp, SMS, Voice, or all three. Connect your META Business API, SMS sender ID, or SIP trunk in minutes with guided setup.

Build the Conversation

Use our visual flow builder or upload existing FAQs and scripts. The AI absorbs your brand tone and response patterns automatically.

Connect Your Systems

Plug in your CRM, order management, booking engine, or helpdesk. Chatbots pull live data to answer queries with pinpoint accuracy.

Launch & Optimise

Go live and watch every conversation unfold in real-time. The AI continuously improves resolution rates based on outcomes and feedback.

Core Capabilities

AI That Actually Understands Customers

Not just keyword matching — real conversational intelligence built on the latest NLP models, trained on your business data.

Contextual Conversation Memory

Retains full context across the entire conversation session so customers never have to repeat themselves — picks up exactly where it left off.

Omnichannel Flow Continuity

A conversation started on WhatsApp continues seamlessly on SMS or Voice, with full context preserved across every channel transition.

Sentiment & Intent Detection

Identifies customer emotion in real-time and adjusts tone accordingly — escalating frustrated customers instantly for priority human resolution.

Intelligent Human Escalation

Knows precisely when a human touch is needed and hands off with full chat history, sentiment score, and customer profile already loaded.

Real-Time Analytics Dashboard

Track resolution rates, drop-offs, handoffs, CSAT scores, and conversation volume across all channels in one live dashboard.

Use Cases

AI Chatbots for Every Industry

Proven chatbot workflows deployed across industries that depend on high-volume, always-on customer communication.

E-Commerce

Order status, returns, product queries, and cart recovery all handled automatically via WhatsApp and SMS chatbots around the clock.

Healthcare

Appointment booking, prescription reminders, lab result notifications, and patient query resolution via voice and SMS bots.

Banking & Finance

Balance enquiries, OTP delivery, transaction alerts, loan eligibility checks, and fraud query resolution via AI chatbots.

Real Estate

Property enquiries, virtual tour bookings, pricing negotiations, and follow-up campaigns automated end-to-end.

Education

Student admission queries, fee payment reminders, class schedules, and exam notifications via SMS and WhatsApp bots.

Logistics

Shipment updates, delivery confirmations, exception handling, and rider coordination via two-way SMS chatbots.

Travel & Hospitality

Flight updates, hotel check-in instructions, itinerary changes, and guest feedback collection all automated via WhatsApp.

Gaming & Fantasy Sports

Player registration, game result alerts, deposit reminders, KYC verification, and support queries resolved by AI chatbots.

Integrations

Plugs into Your Existing Stack

Native integrations with the platforms your team already relies on — no custom dev work required.

WhatsApp Business API

Twilio

META Business Suite

Salesforce

HubSpot

Zoho CRM

Freshdesk

Zendesk

Intercom

Shopify

WooCommerce

Magento

Razorpay

Stripe

PayPal

Google Sheets

Zapier

Make (Integromat)

REST API

Webhooks

FAQ

Frequently Asked Questions

Everything you need to know about deploying AI Chatbots with CheapBulkSMS.

An AI Chatbot handles structured, conversational interactions — answering questions, collecting data, and guiding users through defined flows. An AI Agent is more autonomous, capable of taking multi-step actions, making decisions, and operating independently across complex workflows. Both are available on CheapBulkSMS.

Yes, WhatsApp chatbots require a verified META Business API account. CheapBulkSMS handles the entire approval and onboarding process for you, typically completing setup within 24–48 hours.

Yes. Our AI chatbots support 20+ languages with automatic language detection. The bot identifies the customer’s language from their first message and responds accordingly — no manual configuration needed.

The bot recognises unanswerable queries and escalates to a human agent instantly, passing the full conversation history, customer profile, and sentiment score so your team can continue without any context loss.

Yes. Native integrations are available for Salesforce, HubSpot, Zoho, Freshdesk, Zendesk, Shopify, WooCommerce, and many more. For any custom system, our REST API and webhooks enable integration within hours.

Starter and Professional plans include monthly conversation limits. Once exceeded, you are billed per conversation at a competitive rate. Enterprise plans include unlimited conversations with zero overage charges.

Absolutely. Our visual drag-and-drop flow builder requires no coding. Design conversation paths, set conditions, and connect integrations through our no-code interface. Technical teams can also use our full API for custom builds.

Yes. CheapBulkSMS is fully GDPR-compliant. All customer data is encrypted in transit and at rest, stored in your chosen data region, and you retain full ownership and control. We never use your data to train shared models without explicit consent.

Launch Today

Start Automating Customer Conversations Right Now

Join 10,000+ businesses using CheapBulkSMS chatbots. Deploy your first AI chatbot and go live in under 30 minutes.

Intelligent AI Chatbots for Every Channel